how to solve

Unlock4samsung Saturday, August 31, 2019

SigmaKey v.2.33.06
586328563 Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-08-31 15:28:03 ---------
SigmaKey 2.33.06 HiSi: Write firmware
Android Adapter PCUI (COM216), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_13&Prot_22
Writing flash...UPDATE.APP
Firmware: VNS-AL00C00B230
Connecting...Please send
C:\Users\Da**********\Documents\SigmaKey\temporary backup\0586328563\VNS-AL00C00B230.skb
file to support@sigmakey.com
Missing response from boot