Lg h631 not unlocked but credits gone

So I tried to unlock an LG Stylo from T-Mobile with Model Number H631 and here is the log.


LG 2-3G Tool v9.48
supported models: 1555

Mode: Normal
Model: EAAAANVZ
Build version: Feb 16 201612:11:11Dec 23 201522:00:00EAAAANVZ
SW Version: MPSS.DPM.2.0.c11-00047-M8936FAAAANUZM-1.38601.2
IMEI: 00000000000000-0
BlueTooth Address: 00:00:00:00:00:00
Phone Code: default
Elapsed: 1 secs. --> (v9.48)

Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM408
Reading data from phone... OK
IMEI: 000000000000000
Checking root rights... OK
Writing zTool... OK
SW Version: H63120b
Initialization zTool... (this can take 1-2 minutes) error(10 0)
Elapsed: 62 secs. --> (v9.48)

Mode: Normal
Model: EAAAANVZ
Build version: Feb 16 201612:11:11Dec 23 201522:00:00EAAAANVZ
SW Version: MPSS.DPM.2.0.c11-00047-M8936FAAAANUZM-1.38601.2
IMEI: 00000000000000-0
BlueTooth Address: 00:00:00:00:00:00
Phone Code: default
Elapsed: 1 secs. --> (v9.48)

Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM408
Reading data from phone... OK
IMEI: 000000000000000
Checking root rights... OK
Writing zTool... OK
SW Version: H63120b
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... error(10 7.10300)
Elapsed: 128 secs. --> (v9.48)



So in summary I tried to unlock the phone but it failed but still it managed to slash away my credits, twice. Please team do something. Thank you.