We were trying SM-G930T unlock TMB via server but the USB connector of the phone was failing and in the last process the connection failed, it consumed the credits but the phone did not unblock, then I attached the process log:
user: zsc_7SO0DIHp
[ 20/03/2018 03:03:00 p.m. ] Operation: Unlock
[ 20/03/2018 03:03:00 p.m. ] Selected model: SM-G930T
[ 20/03/2018 03:03:00 p.m. ] Selected port: COM1916 SAMSUNG Mobile USB Serial Port
[ 20/03/2018 03:03:00 p.m. ] Software version: 31.0
[ 20/03/2018 03:03:00 p.m. ]
[ 20/03/2018 03:03:00 p.m. ] Checking Login and Password... OK
[ 20/03/2018 03:03:00 p.m. ] Ballance: 10 crd.
[ 20/03/2018 03:03:00 p.m. ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 20/03/2018 03:03:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:03:00 p.m. ] Reading phone info...
[ 20/03/2018 03:03:00 p.m. ] Model: SM-G930T
[ 20/03/2018 03:03:00 p.m. ] Android version: 7.0
[ 20/03/2018 03:03:00 p.m. ] Product code: SM2G930TZDATMB
[ 20/03/2018 03:03:00 p.m. ] Phone version: G930TUVS4BQL2
[ 20/03/2018 03:03:00 p.m. ] PDA version: G930TUVS4BQL2
[ 20/03/2018 03:03:00 p.m. ] CSC version: G930TTMB4BQL2
[ 20/03/2018 03:03:00 p.m. ] CSC country code: USA
[ 20/03/2018 03:03:00 p.m. ] CSC sales code: TMB
[ 20/03/2018 03:03:00 p.m. ] HW version: REV0.6
[ 20/03/2018 03:03:00 p.m. ] Phone SN: R28H90MBJMH
[ 20/03/2018 03:03:00 p.m. ] Chip name: MSM8996
[ 20/03/2018 03:03:00 p.m. ] Modem board: MSM8996
[ 20/03/2018 03:03:00 p.m. ] Security patch: 2017-12-01
[ 20/03/2018 03:03:00 p.m. ] RF cal date: 2016.09.07
[ 20/03/2018 03:03:00 p.m. ] IMEI: 359754072123598
[ 20/03/2018 03:03:00 p.m. ] Rebooting phone... OK
[ 20/03/2018 03:03:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:04:00 p.m. ] Rebooting phone... OK
[ 20/03/2018 03:04:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:04:00 p.m. ] Waiting for device to become ready... OK
[ 20/03/2018 03:04:00 p.m. ] Initialization zTool... OK
[ 20/03/2018 03:04:00 p.m. ] Running zTool, please wait...
[ 20/03/2018 03:04:00 p.m. ] Start... OK
[ 20/03/2018 03:04:00 p.m. ] Initialization... OK
[ 20/03/2018 03:04:00 p.m. ] Generate and check client proof... OK
[ 20/03/2018 03:04:00 p.m. ] Verify proof by client... OK
[ 20/03/2018 03:04:00 p.m. ] Reading data from phone... OK
[ 20/03/2018 03:04:00 p.m. ] Rebooting to upload... OK
[ 20/03/2018 03:05:00 p.m. ] Searching Ramdump interface... COM31 detected
[ 20/03/2018 03:05:00 p.m. ] Reading data from phone... OK
[ 20/03/2018 03:05:00 p.m. ] Calculating... OK
[ 20/03/2018 03:05:00 p.m. ] Searching server... OK
[ 20/03/2018 03:05:00 p.m. ] Waiting for server answer... OK
[ 20/03/2018 03:05:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:06:00 p.m. ] Waiting for device to become ready... OK
[ 20/03/2018 03:06:00 p.m. ] Initialization zTool... OK
[ 20/03/2018 03:06:00 p.m. ] Running zTool, please wait...
[ 20/03/2018 03:06:00 p.m. ] Start... OK
[ 20/03/2018 03:06:00 p.m. ] Initialization... OK
[ 20/03/2018 03:06:00 p.m. ] Generate and check client proof... OK
[ 20/03/2018 03:06:00 p.m. ] Verify proof by client... OK
[ 20/03/2018 03:06:00 p.m. ] Reading data from phone... error (4.)
[ 20/03/2018 03:06:00 p.m. ] Retry 1...
[ 20/03/2018 03:06:00 p.m. ] Retry 2...
[ 20/03/2018 03:06:00 p.m. ] Retry 3...
[ 20/03/2018 03:06:00 p.m. ] Retry 4...
[ 20/03/2018 03:06:00 p.m. ] Retry 5...
[ 20/03/2018 03:06:00 p.m. ] Retry 6...
[ 20/03/2018 03:06:00 p.m. ] Retry 7...
[ 20/03/2018 03:07:00 p.m. ] Retry 8...
[ 20/03/2018 03:07:00 p.m. ] Retry 9...
[ 20/03/2018 03:07:00 p.m. ] Retry 10...
[ 20/03/2018 03:07:00 p.m. ]
I appreciate the valuable help that allows me to recover the lost credits.
user: zsc_7SO0DIHp
[ 20/03/2018 03:03:00 p.m. ] Operation: Unlock
[ 20/03/2018 03:03:00 p.m. ] Selected model: SM-G930T
[ 20/03/2018 03:03:00 p.m. ] Selected port: COM1916 SAMSUNG Mobile USB Serial Port
[ 20/03/2018 03:03:00 p.m. ] Software version: 31.0
[ 20/03/2018 03:03:00 p.m. ]
[ 20/03/2018 03:03:00 p.m. ] Checking Login and Password... OK
[ 20/03/2018 03:03:00 p.m. ] Ballance: 10 crd.
[ 20/03/2018 03:03:00 p.m. ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 20/03/2018 03:03:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:03:00 p.m. ] Reading phone info...
[ 20/03/2018 03:03:00 p.m. ] Model: SM-G930T
[ 20/03/2018 03:03:00 p.m. ] Android version: 7.0
[ 20/03/2018 03:03:00 p.m. ] Product code: SM2G930TZDATMB
[ 20/03/2018 03:03:00 p.m. ] Phone version: G930TUVS4BQL2
[ 20/03/2018 03:03:00 p.m. ] PDA version: G930TUVS4BQL2
[ 20/03/2018 03:03:00 p.m. ] CSC version: G930TTMB4BQL2
[ 20/03/2018 03:03:00 p.m. ] CSC country code: USA
[ 20/03/2018 03:03:00 p.m. ] CSC sales code: TMB
[ 20/03/2018 03:03:00 p.m. ] HW version: REV0.6
[ 20/03/2018 03:03:00 p.m. ] Phone SN: R28H90MBJMH
[ 20/03/2018 03:03:00 p.m. ] Chip name: MSM8996
[ 20/03/2018 03:03:00 p.m. ] Modem board: MSM8996
[ 20/03/2018 03:03:00 p.m. ] Security patch: 2017-12-01
[ 20/03/2018 03:03:00 p.m. ] RF cal date: 2016.09.07
[ 20/03/2018 03:03:00 p.m. ] IMEI: 359754072123598
[ 20/03/2018 03:03:00 p.m. ] Rebooting phone... OK
[ 20/03/2018 03:03:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:04:00 p.m. ] Rebooting phone... OK
[ 20/03/2018 03:04:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:04:00 p.m. ] Waiting for device to become ready... OK
[ 20/03/2018 03:04:00 p.m. ] Initialization zTool... OK
[ 20/03/2018 03:04:00 p.m. ] Running zTool, please wait...
[ 20/03/2018 03:04:00 p.m. ] Start... OK
[ 20/03/2018 03:04:00 p.m. ] Initialization... OK
[ 20/03/2018 03:04:00 p.m. ] Generate and check client proof... OK
[ 20/03/2018 03:04:00 p.m. ] Verify proof by client... OK
[ 20/03/2018 03:04:00 p.m. ] Reading data from phone... OK
[ 20/03/2018 03:04:00 p.m. ] Rebooting to upload... OK
[ 20/03/2018 03:05:00 p.m. ] Searching Ramdump interface... COM31 detected
[ 20/03/2018 03:05:00 p.m. ] Reading data from phone... OK
[ 20/03/2018 03:05:00 p.m. ] Calculating... OK
[ 20/03/2018 03:05:00 p.m. ] Searching server... OK
[ 20/03/2018 03:05:00 p.m. ] Waiting for server answer... OK
[ 20/03/2018 03:05:00 p.m. ] Waiting ADB device... OK
[ 20/03/2018 03:06:00 p.m. ] Waiting for device to become ready... OK
[ 20/03/2018 03:06:00 p.m. ] Initialization zTool... OK
[ 20/03/2018 03:06:00 p.m. ] Running zTool, please wait...
[ 20/03/2018 03:06:00 p.m. ] Start... OK
[ 20/03/2018 03:06:00 p.m. ] Initialization... OK
[ 20/03/2018 03:06:00 p.m. ] Generate and check client proof... OK
[ 20/03/2018 03:06:00 p.m. ] Verify proof by client... OK
[ 20/03/2018 03:06:00 p.m. ] Reading data from phone... error (4.)
[ 20/03/2018 03:06:00 p.m. ] Retry 1...
[ 20/03/2018 03:06:00 p.m. ] Retry 2...
[ 20/03/2018 03:06:00 p.m. ] Retry 3...
[ 20/03/2018 03:06:00 p.m. ] Retry 4...
[ 20/03/2018 03:06:00 p.m. ] Retry 5...
[ 20/03/2018 03:06:00 p.m. ] Retry 6...
[ 20/03/2018 03:06:00 p.m. ] Retry 7...
[ 20/03/2018 03:07:00 p.m. ] Retry 8...
[ 20/03/2018 03:07:00 p.m. ] Retry 9...
[ 20/03/2018 03:07:00 p.m. ] Retry 10...
[ 20/03/2018 03:07:00 p.m. ]
I appreciate the valuable help that allows me to recover the lost credits.