Sm a500fu unlock error

Chimera Mobile Phone Utility version: 17.27.1547 @ 2018-04-24

Printing phone history

Root/Unroot
24/04/2018
15:09:13

Unlock
24/04/2018
15:03:20

Unlock
24/04/2018
14:15:42

Unlock
24/04/2018
14:14:33

Unlock
24/04/2018
13:53:07



[Unlock phone started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-A500FU
Sales Code: EVR
Country Code: UK
Timezone: Africa/Dar_es_Salaam
Android Version: 6.0.1 [MMB29M] [SDK 23]
Build Date: Mon Mar 27 23:25:01 KST 2017
PDA Version: A500FUXXS1CQC6 [march 2017, rev6]
Phone Version: A500FUXXU1CPH3 [august 2016, rev3]
CSC Version: A500FUEVR1CPL1 [december 2016, rev1]
Product Code: SM-A500FZKUEVR
HIDSw Version: A500FUXXS1CQC6/A500FUEVR1CPL1/A500FUXXU1CPH3/A500FUXXS1CQC6
Board Platform: MSM8916
Modem Platform: MSM8916
Serial Number: RF8G121AFGL
Imei: 358XXXXXXXXXXXXX
Unique Number: CR300EFEEF42F12
Connections: AT,MTP
Battery Status: 4.31V (100%)
Network Type: GSM
SIM Status: NETWORK_LOCKED
Knox Version: v30
Warranty Bit: 1
Security Patch: 2017-04-01
Data Encryption State: unencrypted

Checking root state...
Rooted.

Backing up partitions...
Partition #1 stored
Partition #2 stored
Partition #3 stored
Partition #4 stored

Unlocking...
Trying on SAMSUNG Mobile USB Serial Port (COM22)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM22)
Protocol error.
Trying on SAMSUNG Mobile USB Serial Port (COM22)
Protocol error.
Unable to unlock.
Finished at local time: [04.24.18 10:16:16]
WorkID: 36780526