took my credits no unlock g935t refund please

operation [ 23/04/2018 06:05:00 p.m. ] Operation: Unlock
[ 23/04/2018 06:05:00 p.m. ] Selected model: SM-G935T
[ 23/04/2018 06:06:00 p.m. ] Selected port: COM2067 SAMSUNG Mobile USB Serial Port
[ 23/04/2018 06:06:00 p.m. ] Software version: 31.4
[ 23/04/2018 06:06:00 p.m. ]
[ 23/04/2018 06:06:00 p.m. ] Checking Login and Password... OK
[ 23/04/2018 06:06:00 p.m. ] Ballance: 20 crd.
[ 23/04/2018 06:06:00 p.m. ] You have 20 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 23/04/2018 06:06:00 p.m. ] Waiting ADB device... OK
[ 23/04/2018 06:06:00 p.m. ] Reading phone info...
[ 23/04/2018 06:06:00 p.m. ] Model: SM-G935T
[ 23/04/2018 06:06:00 p.m. ] Android version: 7.0
[ 23/04/2018 06:06:00 p.m. ] PDA version: G935TUVS4BRC1
[ 23/04/2018 06:06:00 p.m. ] CSC version: G935TTMB4BRC1
[ 23/04/2018 06:06:00 p.m. ] Phone version: G935TUVS4BRC1
[ 23/04/2018 06:06:00 p.m. ] Product code: SM-G935TZBATMB
[ 23/04/2018 06:06:00 p.m. ] CSC country code: USA
[ 23/04/2018 06:06:00 p.m. ] CSC sales code: TMB
[ 23/04/2018 06:06:00 p.m. ] Phone SN: RF8J33E8BJR
[ 23/04/2018 06:06:00 p.m. ] IMEI: 35501808xxxxxx
[ 23/04/2018 06:06:00 p.m. ] HW version: REV0.7
[ 23/04/2018 06:06:00 p.m. ] RF cal date: 2017.03.31
[ 23/04/2018 06:06:00 p.m. ] Chip name: MSM8996
[ 23/04/2018 06:06:00 p.m. ] Modem board: MSM8996
[ 23/04/2018 06:06:00 p.m. ] Security patch: 2018-04-01
[ 23/04/2018 06:06:00 p.m. ] Boot Warranty bit: 0
[ 23/04/2018 06:06:00 p.m. ] Rebooting phone... OK
[ 23/04/2018 06:06:00 p.m. ] Waiting ADB device... OK
[ 23/04/2018 06:06:00 p.m. ] Rebooting phone... OK
[ 23/04/2018 06:06:00 p.m. ] Waiting ADB device... OK
[ 23/04/2018 06:07:00 p.m. ] Waiting for device to become ready... OK
[ 23/04/2018 06:07:00 p.m. ] Initialization zTool... OK
[ 23/04/2018 06:07:00 p.m. ] Running zTool, please wait...
[ 23/04/2018 06:07:00 p.m. ] Start... OK
[ 23/04/2018 06:07:00 p.m. ] Initialization... OK
[ 23/04/2018 06:07:00 p.m. ] Generate and check client proof... OK
[ 23/04/2018 06:07:00 p.m. ] Verify proof by client... OK
[ 23/04/2018 06:07:00 p.m. ] Reading data from phone... OK
[ 23/04/2018 06:07:00 p.m. ] Rebooting to upload... OK
[ 23/04/2018 06:07:00 p.m. ] Searching Ramdump interface... COM3 detected
[ 23/04/2018 06:07:00 p.m. ] Reading data from phone... OK
[ 23/04/2018 06:08:00 p.m. ] Calculating... OK
[ 23/04/2018 06:08:00 p.m. ] Searching server... OK
[ 23/04/2018 06:08:00 p.m. ] Waiting for server answer... OK
[ 23/04/2018 06:08:00 p.m. ] Waiting ADB device... timeout
[ 23/04/2018 06:10:00 p.m. ] Phone not found


[ 23/04/2018 06:10:00 p.m. ] Checking Login and Password... OK
[ 23/04/2018 06:10:00 p.m. ] Ballance: 10 crd.
[ 23/04/2018 06:10:00 p.m. ] You have 10 credit(s) left. This operation takes 10 credits.Continue? No




???? someone help me please need refund my user id:
zsc_D5zgyMPF