Program freezes at "Reading data from phone" step.
Phone get into modem crash screen and then nothing happens
How to solve:
[ 07/05/2018 9:38:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:38:00 ] Selected model: SM-G9650
[ 07/05/2018 9:38:00 ] Software version: 31.5
[ 07/05/2018 9:38:00 ]
[ 07/05/2018 9:38:00 ] Checking Login and Password... OK
[ 07/05/2018 9:38:00 ] Ballance: 10 crd.
[ 07/05/2018 9:38:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:38:00 ] Waiting ADB device... OK
[ 07/05/2018 9:38:00 ] Reading phone info...
[ 07/05/2018 9:38:00 ] Model: SM-G9650
[ 07/05/2018 9:38:00 ] Android version: 8.0.0
[ 07/05/2018 9:38:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:38:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:38:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:38:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:38:00 ] CSC country code: Guatemala
[ 07/05/2018 9:38:00 ] CSC sales code: PGU
[ 07/05/2018 9:38:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:38:00 ] IMEI: 354263091410031
[ 07/05/2018 9:38:00 ] HW version: MP0.8A
[ 07/05/2018 9:38:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:38:00 ] Chip name: SDM845
[ 07/05/2018 9:38:00 ] Modem board: SDM845
[ 07/05/2018 9:38:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:38:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:38:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:38:00 ] Reading phone info... OK
[ 07/05/2018 9:38:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:38:00 ] Rebooting phone... OK
[ 07/05/2018 9:38:00 ] Waiting ADB device... OK
[ 07/05/2018 9:39:00 ] Rebooting phone... OK
[ 07/05/2018 9:39:00 ] Waiting ADB device... OK
[ 07/05/2018 9:39:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:39:00 ] Initialization zTool... OK
[ 07/05/2018 9:39:00 ] Running zTool, please wait...
[ 07/05/2018 9:39:00 ] Start... OK
[ 07/05/2018 9:39:00 ] Initialization... OK
[ 07/05/2018 9:39:00 ] Generate and check client proof... OK
[ 07/05/2018 9:39:00 ] Verify proof by client... OK
[ 07/05/2018 9:39:00 ] Reading data from phone...
[ 07/05/2018 9:48:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:48:00 ] Selected model: SM-G9650
[ 07/05/2018 9:48:00 ] Software version: 31.5
[ 07/05/2018 9:48:00 ]
[ 07/05/2018 9:48:00 ] Checking Login and Password... OK
[ 07/05/2018 9:48:00 ] Ballance: 10 crd.
[ 07/05/2018 9:48:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:48:00 ] Waiting ADB device... OK
[ 07/05/2018 9:48:00 ] Reading phone info...
[ 07/05/2018 9:48:00 ] Model: SM-G9650
[ 07/05/2018 9:48:00 ] Android version: 8.0.0
[ 07/05/2018 9:48:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:48:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:48:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:48:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:48:00 ] CSC country code: Guatemala
[ 07/05/2018 9:48:00 ] CSC sales code: PGU
[ 07/05/2018 9:48:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:48:00 ] IMEI: 354263091410031
[ 07/05/2018 9:48:00 ] HW version: MP0.8A
[ 07/05/2018 9:48:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:48:00 ] Chip name: SDM845
[ 07/05/2018 9:48:00 ] Modem board: SDM845
[ 07/05/2018 9:48:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:48:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:48:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:48:00 ] Reading phone info... OK
[ 07/05/2018 9:48:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:48:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:48:00 ] Initialization zTool... OK
[ 07/05/2018 9:48:00 ] Running zTool, please wait...
[ 07/05/2018 9:48:00 ] Start... OK
[ 07/05/2018 9:48:00 ] Initialization... OK
[ 07/05/2018 9:48:00 ] Generate and check client proof... OK
[ 07/05/2018 9:48:00 ] Verify proof by client... OK
[ 07/05/2018 9:48:00 ] Reading data from phone...
[ 07/05/2018 9:59:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:59:00 ] Selected model: SM-G9650
[ 07/05/2018 9:59:00 ] Software version: 31.5
[ 07/05/2018 9:59:00 ]
[ 07/05/2018 9:59:00 ] Checking Login and Password... OK
[ 07/05/2018 9:59:00 ] Ballance: 10 crd.
[ 07/05/2018 9:59:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:59:00 ] Waiting ADB device... OK
[ 07/05/2018 9:59:00 ] Reading phone info...
[ 07/05/2018 9:59:00 ] Model: SM-G9650
[ 07/05/2018 9:59:00 ] Android version: 8.0.0
[ 07/05/2018 9:59:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:59:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:59:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:59:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:59:00 ] CSC country code: Guatemala
[ 07/05/2018 9:59:00 ] CSC sales code: PGU
[ 07/05/2018 9:59:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:59:00 ] IMEI: 354263091410031
[ 07/05/2018 9:59:00 ] HW version: MP0.8A
[ 07/05/2018 9:59:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:59:00 ] Chip name: SDM845
[ 07/05/2018 9:59:00 ] Modem board: SDM845
[ 07/05/2018 9:59:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:59:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:59:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:59:00 ] Reading phone info... OK
[ 07/05/2018 9:59:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:59:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:59:00 ] Initialization zTool... OK
[ 07/05/2018 9:59:00 ] Running zTool, please wait...
[ 07/05/2018 9:59:00 ] Start... OK
[ 07/05/2018 9:59:00 ] Initialization... OK
[ 07/05/2018 9:59:00 ] Generate and check client proof... OK
[ 07/05/2018 9:59:00 ] Verify proof by client... OK
[ 07/05/2018 9:59:00 ] Reading data from phone...
Phone get into modem crash screen and then nothing happens
How to solve:
[ 07/05/2018 9:38:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:38:00 ] Selected model: SM-G9650
[ 07/05/2018 9:38:00 ] Software version: 31.5
[ 07/05/2018 9:38:00 ]
[ 07/05/2018 9:38:00 ] Checking Login and Password... OK
[ 07/05/2018 9:38:00 ] Ballance: 10 crd.
[ 07/05/2018 9:38:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:38:00 ] Waiting ADB device... OK
[ 07/05/2018 9:38:00 ] Reading phone info...
[ 07/05/2018 9:38:00 ] Model: SM-G9650
[ 07/05/2018 9:38:00 ] Android version: 8.0.0
[ 07/05/2018 9:38:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:38:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:38:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:38:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:38:00 ] CSC country code: Guatemala
[ 07/05/2018 9:38:00 ] CSC sales code: PGU
[ 07/05/2018 9:38:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:38:00 ] IMEI: 354263091410031
[ 07/05/2018 9:38:00 ] HW version: MP0.8A
[ 07/05/2018 9:38:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:38:00 ] Chip name: SDM845
[ 07/05/2018 9:38:00 ] Modem board: SDM845
[ 07/05/2018 9:38:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:38:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:38:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:38:00 ] Reading phone info... OK
[ 07/05/2018 9:38:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:38:00 ] Rebooting phone... OK
[ 07/05/2018 9:38:00 ] Waiting ADB device... OK
[ 07/05/2018 9:39:00 ] Rebooting phone... OK
[ 07/05/2018 9:39:00 ] Waiting ADB device... OK
[ 07/05/2018 9:39:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:39:00 ] Initialization zTool... OK
[ 07/05/2018 9:39:00 ] Running zTool, please wait...
[ 07/05/2018 9:39:00 ] Start... OK
[ 07/05/2018 9:39:00 ] Initialization... OK
[ 07/05/2018 9:39:00 ] Generate and check client proof... OK
[ 07/05/2018 9:39:00 ] Verify proof by client... OK
[ 07/05/2018 9:39:00 ] Reading data from phone...
[ 07/05/2018 9:48:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:48:00 ] Selected model: SM-G9650
[ 07/05/2018 9:48:00 ] Software version: 31.5
[ 07/05/2018 9:48:00 ]
[ 07/05/2018 9:48:00 ] Checking Login and Password... OK
[ 07/05/2018 9:48:00 ] Ballance: 10 crd.
[ 07/05/2018 9:48:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:48:00 ] Waiting ADB device... OK
[ 07/05/2018 9:48:00 ] Reading phone info...
[ 07/05/2018 9:48:00 ] Model: SM-G9650
[ 07/05/2018 9:48:00 ] Android version: 8.0.0
[ 07/05/2018 9:48:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:48:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:48:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:48:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:48:00 ] CSC country code: Guatemala
[ 07/05/2018 9:48:00 ] CSC sales code: PGU
[ 07/05/2018 9:48:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:48:00 ] IMEI: 354263091410031
[ 07/05/2018 9:48:00 ] HW version: MP0.8A
[ 07/05/2018 9:48:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:48:00 ] Chip name: SDM845
[ 07/05/2018 9:48:00 ] Modem board: SDM845
[ 07/05/2018 9:48:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:48:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:48:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:48:00 ] Reading phone info... OK
[ 07/05/2018 9:48:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:48:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:48:00 ] Initialization zTool... OK
[ 07/05/2018 9:48:00 ] Running zTool, please wait...
[ 07/05/2018 9:48:00 ] Start... OK
[ 07/05/2018 9:48:00 ] Initialization... OK
[ 07/05/2018 9:48:00 ] Generate and check client proof... OK
[ 07/05/2018 9:48:00 ] Verify proof by client... OK
[ 07/05/2018 9:48:00 ] Reading data from phone...
[ 07/05/2018 9:59:00 ] Operation: Read Codes via Server
[ 07/05/2018 9:59:00 ] Selected model: SM-G9650
[ 07/05/2018 9:59:00 ] Software version: 31.5
[ 07/05/2018 9:59:00 ]
[ 07/05/2018 9:59:00 ] Checking Login and Password... OK
[ 07/05/2018 9:59:00 ] Ballance: 10 crd.
[ 07/05/2018 9:59:00 ] You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 07/05/2018 9:59:00 ] Waiting ADB device... OK
[ 07/05/2018 9:59:00 ] Reading phone info...
[ 07/05/2018 9:59:00 ] Model: SM-G9650
[ 07/05/2018 9:59:00 ] Android version: 8.0.0
[ 07/05/2018 9:59:00 ] PDA version: G9650ZHU1ARBG
[ 07/05/2018 9:59:00 ] CSC version: G9650OWA1ARBG
[ 07/05/2018 9:59:00 ] Phone version: G9650ZCU1ARBG
[ 07/05/2018 9:59:00 ] Product code: SM-G9650ZALPGU
[ 07/05/2018 9:59:00 ] CSC country code: Guatemala
[ 07/05/2018 9:59:00 ] CSC sales code: PGU
[ 07/05/2018 9:59:00 ] Phone SN: R28K32G3LPW
[ 07/05/2018 9:59:00 ] IMEI: 354263091410031
[ 07/05/2018 9:59:00 ] HW version: MP0.8A
[ 07/05/2018 9:59:00 ] RF cal date: 2018.03.17
[ 07/05/2018 9:59:00 ] Chip name: SDM845
[ 07/05/2018 9:59:00 ] Modem board: SDM845
[ 07/05/2018 9:59:00 ] Security patch: 2018-02-01
[ 07/05/2018 9:59:00 ] Boot Warranty bit: 0
[ 07/05/2018 9:59:00 ] Searching Samsung diag port... detected COM52
[ 07/05/2018 9:59:00 ] Reading phone info... OK
[ 07/05/2018 9:59:00 ] Reading data from phone... error (1), skip
[ 07/05/2018 9:59:00 ] Waiting for device to become ready... OK
[ 07/05/2018 9:59:00 ] Initialization zTool... OK
[ 07/05/2018 9:59:00 ] Running zTool, please wait...
[ 07/05/2018 9:59:00 ] Start... OK
[ 07/05/2018 9:59:00 ] Initialization... OK
[ 07/05/2018 9:59:00 ] Generate and check client proof... OK
[ 07/05/2018 9:59:00 ] Verify proof by client... OK
[ 07/05/2018 9:59:00 ] Reading data from phone...
