hello.....usb error while removing blackberry protect and credits

hello team....i lost my 95 credits while removing bb protect and got this error...now the phone is stuck on chimera logo
Printing phone history

Remove BlackBerry Protect
09-05-2018
15:05:52



[BlackBerry Protect remove procedure started.]
Phone is in loader mode

Updating software.
Phone is in loader mode
Connected to loader
Querying meminfo

Downloading files
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
qc8960.wtr-10.3.3.2164-nto+armle-v7+signed.bar
All files downloaded.

Flashing file
10.3.3.2163_qc8960qc8960.factory_sfi.desktop-10.3.3.2163-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished
Reconnected

Flashing file
qc8960.wtr-10.3.3.2164-nto+armle-v7+signed.bar
Parsing file
Start flashing
Flashing has been finished

Waiting for the phone connection.
 Turn on your phone and wait for the Chimera logo.
Phone found.

Initializing usb connection.
Testing usb connection.
Usb successfully initialized.
Waiting for the usb answer.
USB send failed: A device attached to the system is not functioning.
Finished at local time: [05.11.18 12:14:40]
WorkID: 37588050