Motorola Xt1021 imei repair problem

Unlock4samsung Wednesday, May 23, 2018

Hi,

I tried to repair a Motorola XT1021 imei but I got that is an unsupported model but is supported according to sigma web site

SigmaKey v.2.27.20 build 01
xxxxxxxxxxxx Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Not activated
--------- 2018-05-23 11:50:13 ---------
SigmaKey 2.27.20b1 Qcom: Repair IMEI
Motorola QC Diag Port (COM123), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 28/02/2013, USB\VID_22B8&PID_2E29&REV_0228&MI_00
Firmware: M8610B-AAAANAZM-1.0.8017
Date: Jun 17 2014 10:33:53, Mar 17 2014 01:00:00, BAAAANAZ
Software IMEI: Not found
Bluetooth address: 000000000000
Repairing IMEI...Unsupported phone model

Any advice

Thanks in advance