sagma box unlock problem xt1039

582792785 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-05-23 16:38:53 ---------
SigmaKey 2.27.20b1 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Motorola ADB Interface
Version: Linux version 3.4.42-gc20375a-00001-g8042017 (hudsoncm@ilclbld27) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Wed Aug 6 01:15:57 CDT 2014
Phone model: motorola XT1039
Android 4.4.4; Firmware: KXB21.14-L1.56; Date: Wed Aug 6 01:09:09 CDT 2014
Version: KXB21.14-L1.56
Baseband Firmware: MSM8926BP_101.90.49.01R, tescogb_cust
Obtaining root privileges...NO
Reading data...Unsupported