unlock J327P problem

hi,

impossible to unblock the phone, I do not know why it does not pass

Chimera Version Mobile Phone Utility : 17.57.0905 @ 2018-05-26

Printing phone history

Unlock
26/05/2018
11:41:37

Unlock
26/05/2018
11:37:17

Read SPC/MSL
26/05/2018
11:36:15

Unlock
26/05/2018
11:30:02

Unlock
26/05/2018
04:40:38



[Unlock phone started]

Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J327P
Sales Code: BST
Country Code: USA
Timezone: America/Guadeloupe
Android Version: 6.0.1 [MMB29M] [SDK 23]
Build Date: Mon Dec 18 16:36:53 KST 2017
PDA Version: J327PVPU3AQL3 [december 2017, rev3]
Phone Version: J327PVPU3AQL3 [december 2017, rev3]
CSC Version: J327PSPT3AQL3 [december 2017, rev3]
Product Code: XXXXXXXXXXXBST
HIDSw Version: J327PVPU3AQL3/J327PSPT3AQL3/J327PVPU3AQL3/J327PVPU3AQL3
Board Platform: MSM8937
Modem Platform: MSM8917
Serial Number: 00000000000
Imei: 352618098516571
Unique Number: CQ3006E3DFA87C4
Connections: AT,MTP
Battery Status: 3.85V (43%)
Network Type: CDMA
SIM Status: CARD_IO_ERROR
Knox Version: v30
Warranty Bit: 0
Security Patch: 2017-12-01
Data Encryption State: encrypted

Unlocking...
Processing. Be patient! Do NOT disconnect the phone!
Unable to unlock.
Finished at local time: [05.26.18 08:49:01]
WorkID: 38357367