g360t unlock failed, Please help!!!

when i try unlock phone, he give me error

Please help team!!!


Operation: Unlock
Selected model: SM-G360T
Software version: 32.7

Checking Login and Password... Listo
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Si
Waiting ADB device... Listo
Leyendo información del teléfono ...
Modelo: SM-G360T
Android version: 5.1.1
PDA version: G360TUVU2AQD1
CSC version: G360TTMB2AQD1
Versión del telefono: G360TUVU2AQD1
Código del Producto: SM2G360TZWATMB
Código de país CSC: USA
Código de Venta CSC: TMB
Phone SN: R28GA3BGPQN
IMEI:
HW version: REV0.1
RF cal date: 2015.10.30
Chip name: MSM8916
Módem: MSM8916
Security patch: 2017-01-01
Boot Warranty bit: 1
Verificando derecho de Super Usuario... verdadero
Reiniciando teléfono ... Listo
Waiting ADB device... Listo
Reiniciando teléfono ... Listo
Waiting ADB device... Listo
Waiting for device to become ready... Listo
Initialization zTool... Listo
Running zTool, please wait...
Start... Listo
Initialization... Listo
Generate and check client proof... Listo
Verify proof by client... Listo
Lectura de datos desde el teléfono ... error (4.)

Done with Samsung Tool PRO v.32.7