Moto E4 Unlock Problem

Unlock4samsung Friday, June 15, 2018

SigmaKey 2.27.23 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.18.31-perf-ge997277-00025-gdcaeed9 (hudsoncm@ilclbld33) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Thu Jan 25 08:08:44 CST 2018
Phone model: motorola Moto E (4)
Android 7.1.1; Firmware: NCQ26.69-64; Date: Thu Jan 25 07:25:00 CST 2018
Version: NCQ26.69-64
Baseband Firmware: M8920_15000.280.06.58.02R PERRY_NA_CA_CUST
Preparing...Missing response from phone

any help?