why my card z3x pro not supported ?

Card SN - AA5E6135
Reseller: GSMServerbox
Card activated - 2018-06-11
Download limit per day - 20
China Editor - NOT available, activation possible
Lg Tool - NOT available, activation possible
Samsung Tool PRO - NOT available, activation possible
Easy Jtag - activated 2018-06-11
Easy Jtag Plus - activated 2018-06-11




i order in gmunlocker

they reply like



Rejected
Z3X-BOX Samsung Pro activation Quantity: 1
Serial No: AA5E6135 Card doesn't support this activation



pls help me to fix the issue