HELP mr. blang my z3x

help mr. blang my z3x won't open samsung tool pro but my z3x is activated..


i try other z3x box its all working but my z3x box it wont..


sorry for my grammar:D:D



i open z3x shell and hardware wizard it's all good..



i open samsung tool 3g it work.. only samsung tool pro


thank you in advance