J327T1 not unlocked but credits taken !

hello Z3X team today used Z3X Pro software 33.2 version for unlock J327T1 and it cost 5 Credit I accept 2 time tryed but software answered ERROR I haven`t screenshot software will closed

3rd time Phone unlocked And Server 3 times taked (calculated) credits !

please check this ERROR and refund credits back please !


Login: zsc_jfhagitp Password: ********

sorry for bad english !