LG K500 tmb z3x say unlock but still locked i need remain credits

/24/2018 10:56:55 PM: Mode: Normal
7/24/2018 10:56:55 PM: Model: LGK550AT
7/24/2018 10:56:55 PM: Build version: Feb 9 201815:34:01Aug 09 201723:00:00LGK550AT
7/24/2018 10:56:55 PM: SW Version: MPSS.JO.1.2.c2.1-00028-8937_GENNS_PACK-1.109862.1
7/24/2018 10:56:55 PM: IMEI: 35826907211278-1
7/24/2018 10:56:57 PM: BlueTooth Address: 00:00:00:00:00:00
7/24/2018 10:56:57 PM: Phone Code:
7/24/2018 10:56:57 PM: Elapsed: 3 secs. --> (v9.51)
7/24/2018 10:56:57 PM:
7/24/2018 10:56:57 PM: Checking Login and Password...
7/24/2018 10:57:02 PM: OK
7/24/2018 10:57:02 PM: Ballance:
7/24/2018 10:57:02 PM: 30 crd.
7/24/2018 10:57:04 PM: You have 30 credit(s) left. This operation takes 10 credits.Continue?
7/24/2018 10:57:04 PM: Yes
7/24/2018 10:57:06 PM: Searching modem interface...
7/24/2018 10:57:06 PM: found COM108
7/24/2018 10:57:06 PM: Reading data from phone...
7/24/2018 10:57:06 PM: OK
7/24/2018 10:57:06 PM: IMEI: 358269072112781
7/24/2018 10:57:07 PM: Checking root rights...
7/24/2018 10:57:07 PM: OK
7/24/2018 10:57:07 PM: Writing zTool...
7/24/2018 10:57:08 PM: OK
7/24/2018 10:57:08 PM: SW Version: K55020e
7/24/2018 10:57:08 PM: Initialization zTool... (this can take 1-2 minutes)
7/24/2018 10:58:33 PM: OK
7/24/2018 10:58:33 PM: Reading data from phone...
7/24/2018 10:58:59 PM: OK
7/24/2018 10:58:59 PM: Calculating...
7/24/2018 10:59:00 PM: OK
7/24/2018 10:59:00 PM: Searching server...
7/24/2018 11:17:06 PM: OK
7/24/2018 11:17:06 PM: Waiting for server answer...
7/24/2018 11:17:13 PM: OK
7/24/2018 11:17:14 PM: Initialization zTool... (this can take 1-2 minutes)
7/24/2018 11:17:14 PM: OK
7/24/2018 11:17:14 PM: Reading data from phone...
7/24/2018 11:17:16 PM: OK
7/24/2018 11:17:16 PM: Unlocking done
7/24/2018 11:17:16 PM: Elapsed: 1212 secs. --> (v9.51)
still locked after says unlocked done i need sent credits back.