Select Model as J500H
Then click Reset Frp/React/EE
Operation: Reset FRP/React/EE
Selected model: SM-J500H
Software version: 33.2
Searching Samsung USB Flash interface... COM23 detected
Setup connection... OK
Reading PIT from phone... OK
Searching FRP lock... OK
Erasing FRP lock... OK
Reset done
For complete reset FRP, goto 'Backup and reset' and make 'Factory data reset'
Done with Samsung Tool PRO v.33.2
Then click Reset Frp/React/EE
Operation: Reset FRP/React/EE
Selected model: SM-J500H
Software version: 33.2
Searching Samsung USB Flash interface... COM23 detected
Setup connection... OK
Reading PIT from phone... OK
Searching FRP lock... OK
Erasing FRP lock... OK
Reset done
For complete reset FRP, goto 'Backup and reset' and make 'Factory data reset'
Done with Samsung Tool PRO v.33.2