unlock 965F problem

I need the solution please,
LOG
Operation: Read Codes via Server
Selected model: SM-G965F
Software version: 33.2

Checking Login and Password... OK
Ballance: 40 crd.
You have 40 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G965F
Android version: 8.0.0
PDA version: G965FXXU1ARC5
CSC version: G965FOXM1ARC4
Phone version: G965FXXU1ARC4
Product code: SM-G965FZKDXEF
CSC country code: France
CSC sales code: XEF
Phone SN: RF8K323N5KN
IMEI: 3566260.........
HW version: MP 0.900
RF cal date: 20180316
Chip name: EXYNOS9810
Modem board: SHANNON360
Security patch: 2018-03-01
Boot Warranty bit: 0
Searching server... OK
Checking server answer... OK
Initialization zTool... OK
Running zTool, please wait...
Start... OK
Initialization... OK
Generate and check client proof... OK
Verify proof by client... OK
Executing... OK
Reading data from phone... error (0.20)

Done with Samsung Tool PRO v.33.2