credit refund please

i was charged twice for the same phone
zsc_TGzxQMIz

8/3/2018 8:06:26 PM ] Operation: Unlock
[ 8/3/2018 8:06:26 PM ] Selected model: SM-J327T1
[ 8/3/2018 8:06:26 PM ] Software version: 33.4
[ 8/3/2018 8:06:26 PM ]
[ 8/3/2018 8:06:29 PM ] Checking Login and Password... OK
[ 8/3/2018 8:06:30 PM ] Ballance: 35 crd.
[ 8/3/2018 8:06:35 PM ] You have 35 credit(s) left. This operation takes 5 credits.Continue? Yes
[ 8/3/2018 8:06:36 PM ] Waiting ADB device... OK
[ 8/3/2018 8:06:37 PM ] Reading phone info...
[ 8/3/2018 8:06:41 PM ] Model: SM-J327T1
[ 8/3/2018 8:06:41 PM ] Android version: 7.0
[ 8/3/2018 8:06:41 PM ] PDA version: J327T1UVS2ARC1
[ 8/3/2018 8:06:41 PM ] CSC version: J327T1TMK2ARC1
[ 8/3/2018 8:06:41 PM ] Phone version: J327T1UVS2ARC1
[ 8/3/2018 8:06:41 PM ] Product code: SM2J327TZSATMK
[ 8/3/2018 8:06:41 PM ] CSC country code: USA
[ 8/3/2018 8:06:41 PM ] CSC sales code: TMK
[ 8/3/2018 8:06:41 PM ] Phone SN: RV8K20PLFRV
[ 8/3/2018 8:06:41 PM ] IMEI: 354256096425236
[ 8/3/2018 8:06:41 PM ] HW version: REV0.1
[ 8/3/2018 8:06:41 PM ] RF cal date: 20180210
[ 8/3/2018 8:06:41 PM ] Chip name: EXYNOS7570
[ 8/3/2018 8:06:41 PM ] Modem board: SHANNON305
[ 8/3/2018 8:06:41 PM ] Security patch: 2018-03-01
[ 8/3/2018 8:06:41 PM ] Boot Warranty bit: 0
[ 8/3/2018 8:06:42 PM ] Searching Samsung modem... detected COM813
[ 8/3/2018 8:07:00 PM ] Reading phone info...
[ 8/3/2018 8:07:02 PM ] Model: SM-J327T1
[ 8/3/2018 8:07:02 PM ] AP version: J327T1UVS2ARC1
[ 8/3/2018 8:07:02 PM ] CSC version: J327T1TMK2ARC1
[ 8/3/2018 8:07:02 PM ] CP version: J327T1UVS2ARC1
[ 8/3/2018 8:07:02 PM ] Product code: TMK
[ 8/3/2018 8:07:02 PM ] Phone SN: RV8K20PLFRV
[ 8/3/2018 8:07:02 PM ] IMEI: 354256096425236
[ 8/3/2018 8:07:02 PM ] Unique number: CQE00E484ACD215
[ 8/3/2018 8:07:02 PM ] Checking data... OK
[ 8/3/2018 8:07:02 PM ] Searching server... OK
[ 8/3/2018 8:07:05 PM ] Waiting for server answer... OK
[ 8/3/2018 8:10:33 PM ] Waiting ADB device... OK
[ 8/3/2018 8:10:35 PM ] Waiting for device to become ready... OK
[ 8/3/2018 8:10:37 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:11:23 PM ] Retry 1...
[ 8/3/2018 8:11:30 PM ] Retry 2...
[ 8/3/2018 8:11:37 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:11:39 PM ] Retry 3...
[ 8/3/2018 8:11:47 PM ] Initialization zTool... error (0.1)
[ 8/3/2018 8:11:49 PM ] Retry 4...
[ 8/3/2018 8:11:55 PM ] Retry 5...
[ 8/3/2018 8:12:03 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:12:25 PM ] Retry 6...
[ 8/3/2018 8:12:34 PM ] Retry 7...
[ 8/3/2018 8:12:41 PM ] Retry 8...
[ 8/3/2018 8:12:48 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:12:53 PM ] Retry 9...
[ 8/3/2018 8:13:00 PM ] Retry 10...
[ 8/3/2018 8:13:07 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:13:34 PM ]
[ 8/3/2018 8:19:07 PM ] Operation: Unlock
[ 8/3/2018 8:19:07 PM ] Selected model: SM-J327T1
[ 8/3/2018 8:19:07 PM ] Software version: 33.4
[ 8/3/2018 8:19:07 PM ]
[ 8/3/2018 8:19:10 PM ] Checking Login and Password... OK
[ 8/3/2018 8:19:11 PM ] Ballance: 30 crd.
[ 8/3/2018 8:19:12 PM ] You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
[ 8/3/2018 8:19:14 PM ] ADB device not selected
[ 8/3/2018 8:19:14 PM ]
[ 8/3/2018 8:21:11 PM ] Operation: Unlock
[ 8/3/2018 8:21:11 PM ] Selected model: SM-J327T1
[ 8/3/2018 8:21:11 PM ] Software version: 33.4
[ 8/3/2018 8:21:11 PM ]
[ 8/3/2018 8:21:14 PM ] Checking Login and Password... OK
[ 8/3/2018 8:21:16 PM ] Ballance: 30 crd.
[ 8/3/2018 8:21:17 PM ] You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
[ 8/3/2018 8:21:18 PM ] Waiting ADB device... OK
[ 8/3/2018 8:21:20 PM ] Reading phone info...
[ 8/3/2018 8:21:24 PM ] Model: SM-J327T1
[ 8/3/2018 8:21:24 PM ] Android version: 7.0
[ 8/3/2018 8:21:24 PM ] PDA version: J327T1UVS2ARC1
[ 8/3/2018 8:21:24 PM ] CSC version: J327T1TMK2ARC1
[ 8/3/2018 8:21:24 PM ] Phone version: J327T1UVS2ARC1
[ 8/3/2018 8:21:24 PM ] Product code: SM2J327TZSATMK
[ 8/3/2018 8:21:24 PM ] CSC country code: USA
[ 8/3/2018 8:21:24 PM ] CSC sales code: TMK
[ 8/3/2018 8:21:24 PM ] Phone SN: RV8K20PLFRV
[ 8/3/2018 8:21:24 PM ] IMEI: 354256096425236
[ 8/3/2018 8:21:24 PM ] HW version: REV0.1
[ 8/3/2018 8:21:24 PM ] RF cal date: 20180210
[ 8/3/2018 8:21:24 PM ] Chip name: EXYNOS7570
[ 8/3/2018 8:21:24 PM ] Modem board: SHANNON305
[ 8/3/2018 8:21:24 PM ] Security patch: 2018-03-01
[ 8/3/2018 8:21:24 PM ] Boot Warranty bit: 0
[ 8/3/2018 8:21:25 PM ] Searching Samsung modem... detected COM813
[ 8/3/2018 8:21:38 PM ] Reading phone info...
[ 8/3/2018 8:21:40 PM ] Model: SM-J327T1
[ 8/3/2018 8:21:40 PM ] AP version: J327T1UVS2ARC1
[ 8/3/2018 8:21:40 PM ] CSC version: J327T1TMK2ARC1
[ 8/3/2018 8:21:40 PM ] CP version: J327T1UVS2ARC1
[ 8/3/2018 8:21:40 PM ] Product code: TMK
[ 8/3/2018 8:21:40 PM ] Phone SN: RV8K20PLFRV
[ 8/3/2018 8:21:41 PM ] IMEI: 354256096425236
[ 8/3/2018 8:21:41 PM ] Unique number: CQE00E484ACD215
[ 8/3/2018 8:21:41 PM ] Checking data... OK
[ 8/3/2018 8:21:41 PM ] Searching server... OK
[ 8/3/2018 8:21:43 PM ] Waiting for server answer... OK
[ 8/3/2018 8:21:45 PM ] Waiting ADB device... OK
[ 8/3/2018 8:21:46 PM ] Waiting for device to become ready... OK
[ 8/3/2018 8:21:48 PM ] Initialization zTool... error (0.8)
[ 8/3/2018 8:22:42 PM ] Retry 1...
[ 8/3/2018 8:22:51 PM ] Initialization zTool... OK
[ 8/3/2018 8:24:14 PM ] Running zTool, please wait...
[ 8/3/2018 8:24:14 PM ] Start... OK
[ 8/3/2018 8:24:23 PM ] Initialization... OK
[ 8/3/2018 8:24:28 PM ] Generate and check client proof... OK
[ 8/3/2018 8:24:28 PM ] Verify proof by client... OK
[ 8/3/2018 8:24:29 PM ] Reading data from phone... OK
[ 8/3/2018 8:24:34 PM ] Rebooting phone... OK
[ 8/3/2018 8:24:52 PM ] Unlock done



please refund 5 credits

thanks!