its server working?

m trying to install smartclip2 on new pc but i got this error everytime i try to update card firmware to open the program

Detected GsmServer S-Card products:
S-Card: 820607XXX Smart-Clip 2 dongle, v 1.27
S-Card: 820607XXX Smart-Clip 2 dongle, v 1.27
cannot connect to the server,
check internet connection or try later
Wrong or incomplete server reply received

its server down o can some one help me