Hi, after unlock success the phone got signal and i was able to make calls. After restart the phone i am only able to dial emergency numbers like 911 and the signal bars are gone. I already tried hard reset and unlock it again but the problem is not fixed. I already sent the security backup to your email smart-clip_support@hotmail.com Please help, here is the log:
SigmaKey v.2.28.06
588680313 Sigma dongle 2.28, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-08-06 19:04:04 ---------
SigmaKey 2.28.06 Qcom: Direct unlock
Gadget CDC VCOM Port (COM146), Provider: Motorola, Driver ver.:
1.0.1.0, Date: 25/11/2012, USB\VID_05C6&PID_9092&REV_0318&MI_00
Phone model: Moto E4 (Sprint)
Firmware: MPSS.TA.2.3.c9-00009-8940_GEN_PACK-1.118159.1.123867.1
Date: Nov 13 2017 11:13:36, Nov 09 2017 21:00:00, 8940.gen
Software IMEI: 99***************
Bluetooth address: 000000000000
Security area saved to "C:\Users\****\Documents\SigmaKey\security
backup\0588680313\99************* (2).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done
SigmaKey v.2.28.06
588680313 Sigma dongle 2.28, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-08-06 19:04:04 ---------
SigmaKey 2.28.06 Qcom: Direct unlock
Gadget CDC VCOM Port (COM146), Provider: Motorola, Driver ver.:
1.0.1.0, Date: 25/11/2012, USB\VID_05C6&PID_9092&REV_0318&MI_00
Phone model: Moto E4 (Sprint)
Firmware: MPSS.TA.2.3.c9-00009-8940_GEN_PACK-1.118159.1.123867.1
Date: Nov 13 2017 11:13:36, Nov 09 2017 21:00:00, 8940.gen
Software IMEI: 99***************
Bluetooth address: 000000000000
Security area saved to "C:\Users\****\Documents\SigmaKey\security
backup\0588680313\99************* (2).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done