Z3X team help credit lost

[ 8/5/2018 5:57:06 PM SM-G965F Read Codes via Server ] Checking Login and Password... OK
[ 8/5/2018 5:57:08 PM SM-G965F Read Codes via Server ] Ballance: 45 crd.
[ 8/5/2018 5:57:12 PM SM-G965F Read Codes via Server ] You have 45 credit(s) left. This operation takes 10 credits.Continue? Yes
[ 8/5/2018 5:57:15 PM SM-G965F Read Codes via Server ] Waiting ADB device... OK
[ 8/5/2018 5:57:18 PM SM-G965F Read Codes via Server ] Reading phone info...
[ 8/5/2018 5:57:18 PM SM-G965F Read Codes via Server ] Model: SM-G965F
[ 8/5/2018 5:57:18 PM SM-G965F Read Codes via Server ] Android version: 8.0.0
[ 8/5/2018 5:57:19 PM SM-G965F Read Codes via Server ] PDA version: G965FXXU1BRF8
[ 8/5/2018 5:57:19 PM SM-G965F Read Codes via Server ] CSC version: G965FOXM1BRF7
[ 8/5/2018 5:57:20 PM SM-G965F Read Codes via Server ] Phone version: G965FXXU1BRF5
[ 8/5/2018 5:57:20 PM SM-G965F Read Codes via Server ] Product code: SM-G965FZKEBTU
[ 8/5/2018 5:57:20 PM SM-G965F Read Codes via Server ] CSC country code: UK & IRE
[ 8/5/2018 5:57:21 PM SM-G965F Read Codes via Server ] CSC sales code: BTU
[ 8/5/2018 5:57:21 PM SM-G965F Read Codes via Server ] Phone SN: RF8K12AL4QN
[ 8/5/2018 5:57:22 PM SM-G965F Read Codes via Server ] IMEI: 352402097227567
[ 8/5/2018 5:57:22 PM SM-G965F Read Codes via Server ] HW version: MP 0.900
[ 8/5/2018 5:57:22 PM SM-G965F Read Codes via Server ] RF cal date: 20180131
[ 8/5/2018 5:57:23 PM SM-G965F Read Codes via Server ] Chip name: EXYNOS9810
[ 8/5/2018 5:57:23 PM SM-G965F Read Codes via Server ] Modem board: SHANNON360
[ 8/5/2018 5:57:24 PM SM-G965F Read Codes via Server ] Security patch: 2018-06-01
[ 8/5/2018 5:57:24 PM SM-G965F Read Codes via Server ] Boot Warranty bit: 0
[ 8/5/2018 5:57:35 PM SM-G965F Read Codes via Server ] Searching server... OK
[ 8/5/2018 5:57:38 PM SM-G965F Read Codes via Server ] Checking server answer... OK
[ 8/5/2018 5:57:38 PM SM-G965F Read Codes via Server ] Initialization zTool... OK
[ 8/5/2018 5:57:40 PM SM-G965F Read Codes via Server ] Running zTool, please wait...
[ 8/5/2018 5:57:40 PM SM-G965F Read Codes via Server ] Start... OK
[ 8/5/2018 5:57:46 PM SM-G965F Read Codes via Server ] Initialization... OK
[ 8/5/2018 5:57:47 PM SM-G965F Read Codes via Server ] Generate and check client proof... OK
[ 8/5/2018 5:57:48 PM SM-G965F Read Codes via Server ] Verify proof by client... OK
[ 8/5/2018 5:57:48 PM SM-G965F Read Codes via Server ] Executing... OK
[ 8/5/2018 5:58:23 PM SM-G965F Read Codes via Server ] Reading data from phone... OK
[ 8/5/2018 5:58:41 PM SM-G965F Read Codes via Server ] Calculating... OK
[ 8/5/2018 5:58:51 PM SM-G965F Read Codes via Server ] Searching server... OK
[ 8/5/2018 5:58:56 PM SM-G965F Read Codes via Server ] Waiting for server answer...
[ 8/5/2018 6:11:10 PM SM-G965F Read Codes via Server ] Operation aborted
But code not recive from server