problem unlock lg mp260

hello i tried to unlocked an lg mp260 and in the end there was an error and the unlocking was not done by cons my credits were taken. can you help me please


Mode: Normal
Model: LGMP260A
Build version: Oct 18 201717:21:58May 27 201713:00:00LGMP260A
SW Version: MPSS.JO.2.0.c1.2-00031-8937_GENNS_PACK-1
IMEI: 00000000000000-0
BlueTooth Address: 00:00:00:00:00:00
Phone Code: default
Elapsed: 1 secs. --> (v9.53)

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM14
Reading data from phone... OK
IMEI: 000000000000000
Checking root rights... OK
Writing zTool... OK
SW Version: MP26010t
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... error(10 7.30100)
Elapsed: 191 secs. --> (v9.53)

Reading timeout, check cable
Error Code: ReadInfo,1,1
Elapsed: 3 secs. --> (v9.53)

Mode: Normal
Model: LGMP260A
Build version: Oct 18 201717:21:58May 27 201713:00:00LGMP260A
SW Version: MPSS.JO.2.0.c1.2-00031-8937_GENNS_PACK-1
IMEI: 00000000000000-0
BlueTooth Address: 00:00:00:00:00:00
Phone Code: default
Elapsed: 1 secs. --> (v9.53)

Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 10 credits.Continue? No