sm-g9600 read codes failed....

Chimera Mobile Phone Utility version: 18.74.1534 @ 2018-09-20
Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G9600
Sales Code: CHL
Country Code: Chile
Timezone: America/New_York
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Wed Jul 25 20:59:29 KST 2018
PDA Version: G9600ZHU3ARG4 [july 2018, rev4]
Phone Version: G9600ZCU3ARG4 [july 2018, rev4]
CSC Version: G9600OWA3ARG4 [july 2018, rev4]
Product Code: CHL
HIDSw Version: G9600ZHU3ARG4/G9600OWA3ARG4/G9600ZCU3ARG4/G9600ZHU3ARG4
Board Platform: SDM845
Modem Platform: SDM845
Serial Number: R28K22JCETY
Imei: 352818090462333
Unique Number: 988B8B424B3744425633
Connections: AT,MTP
Battery Status: 4.32V (99%)
Network Type: CDMA
SIM Status: NETWORK_LOCKED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2018-07-01
Data Encryption State: encrypted
Checking diagnostic mode availability...
Diagnostic mode available on port SAMSUNG Mobile USB Serial Port (COM88)
Reading data...
Reading data is in progress.
Method failed.
Preparing...
The phone will restart in upload mode, this is normal operation, do not worry!
Switching to upload mode. Be patient! Do NOT disconnect the phone!
Waiting for upload interface...
Waiting for upload interface. Be patient! Do NOT disconnect the phone!
Upload interface: SAMSUNG Mobile USB Modem (COM17)
Reading data...
Reading data is in progress. Be patient! Do NOT disconnect the phone!
Read codes failed.
Finished at local time: [09.20.18 18:57:58]
WorkID: 44476928