LG g6 h932 not unlock

Mode: Normal
Model: LGH932AT
Build version: Jan 11 201813:13:40Sep 14 201704:00:00LGH932AT
SW Version: MPSS.AT.2.5.c1.2-00017-8998_GEN_PACK-1.112143.14
IMEI: 3581650000000-0
IMEI2: 00000000000000-0
BlueTooth Address: 00:00:01:02:26:00
Phone Code:
Elapsed: 2 secs. --> (v9.56)

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM403
Reading data from phone... OK
IMEI: 35816500000000
Checking root rights... OK
Writing zTool... OK
SW Version: H93210d
Initialization zTool... (this can take 1-2 minutes) error(10 4.2)
Elapsed: 10 secs. --> (v9.56)