P20 litw can not unlock HUAWEI ID

coming this error


Searching for manufacture port...
Authenticating...
This may take a while.
Be patient! Do NOT disconnect the phone!
The device sent an invalid challenge.
Retry 2/5
The device sent an invalid challenge.
Retry 3/5
The device sent an invalid challenge.
Retry 4/5
The device sent an invalid challenge.
Retry 5/5
The device sent an invalid challenge.
Authentication with the device failed.
Finished at local time: [10.19.18 18:51:47]
WorkID: 46118298