Z3x loss credits help

Mode: Normal
Model: LGTP260A
Build version: Oct 18 201719:39:31May 27 201713:00:00LGTP260A
SW Version: MPSS.JO.2.0.c1.2-00031-8937_GENNS_PACK-1
IMEI: 00000000000000-0
BlueTooth Address: 00:00:00:00:00:00
Phone Code: default
Elapsed: 2 secs. --> (v9.54)

Checking Login and Password... OK
Ballance: 15 crd.
You have 15 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM370
Reading data from phone... OK
IMEI: 000000000000000
Checking root rights... OK
Writing zTool... OK
SW Version: TP26010u
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Initialization zTool... (this can take 1-2 minutes) OK
Reading data from phone... error(10 7.30100)
Elapsed: 178 secs. --> (v9.54)
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