alcatel OT-5044r refuse to unlock

Unlock4samsung Friday, November 23, 2018

Hi
long time , i try de unlock alcatel OT-5044r without succed.
i installed tcl driver, i changed pc samething it display:

SigmaKey v.2.29.12
223580492 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Not activated

--------- 2018-11-24 06:20:00 ---------
SigmaKey 2.29.12 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 9018 (COM83), Provider: TCL, Driver ver.: 2.1.1.2, Date: 02/02/2015, USB\VID_1BBB&PID_9018&REV_0310&MI_00
Phone model: OT-5044G
Enabling diagnostic port...Internal error 70697A67

need help.
thk