LG H961n "Loader not initialized" question [Answered]

Welcome to Medusa Pro Software version 1.6.9.
Started.
Reader #0: FT SCR2000 0
Reader #1: FT SCR2000 1
Reader #2: Generic EMV Smartcard Reader 0
Reader #3: Generic EMV Smartcard Reader 1

Model Settings:
Interface : USB

Model Settings:
Interface : USB
Brand : LG
Model : H961N
SRF : C:/Program Files/Medusa Pro Software/firmwareFolder/LG_H961N_USB.srf
Core : Qualcomm MSM8992
Loader : QLoader_v1

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Brand : LG
Model : H961N
SRF : C:/Program Files/Medusa Pro Software/firmwareFolder/LG_H961N_USB.srf
Core : Qualcomm MSM8992
Loader : QLoader_v1

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.

Model Settings:
Interface : USB
Brand : LG
Model : H961N
SRF : C:/Program Files/Medusa Pro Software/firmwareFolder/LG_H961N_USB.srf
Core : Qualcomm MSM8992
Loader : QLoader_v1

Connecting...
Sending loader...OK.
Loader not initialized. Loader is not suitable for this device.






2 phone in hand same model and same error
please guide me where i am wrong