d728w stuck in boot-loader

Reading information...
Using Fastboot mode...
Reading common information
(bootloader) battery-status: good
(bootloader) max-download-size: 0x8000000
(bootloader) warranty: yes
(bootloader) unlocked: no
(bootloader) secure: yes
(bootloader) version: 0.5
all: Done!!
finished. total time: 0.016s
htc_fastboot finished
Reading CID information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: 0.016s
htc_fastboot finished
Reading MEID information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: 0.016s
htc_fastboot finished
Reading IMEI1 information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: 0.016s
htc_fastboot finished
Reading IMEI2 information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: -0.000s
htc_fastboot finished
Reading secure flag information
... (bootloader) secure_flag: 3


OKAY
finished. total time: 0.016s
htc_fastboot finished
Reading serial number information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: 0.000s
htc_fastboot finished
Reading color information
... FAILunknown command
FAILED (remote: unknown command)
finished. total time: 0.016s
htc_fastboot finished
Read information completed.
Phone DISconnected


the phone does not enter ruu mode or any other mode, it just restart to boot-loader mode, is this something to do with emmc