Gcpro box not working

GCPRO TOOL


session fail Card Locked..
session fail Card Locked..
Fail to start session with card...


GCPRO UPDATE TOOL

Using 1.27
Reader := Alcor Micro USB Smart Card Reader 0
GCPro found...
session fail Card Locked..
Fail cardos Card Locked..
Fail to get card os read details...
Job finish
Do not lost delete old logs they may help some time to fix your issue fast..Show log to support team in case of error...16-01-2019-18-58-52 Using 1.27


HELP ME PLEASE