htc 10 verrizon s-off failed [SOLVED]

I need help HTC 10 Verrizon S-off problem - Android 7.0

1. Checking phone connectivity.......
Phone connection confirmed!
HTC KEY CARD VERSION: 7
2. Checking Server connectivity...
Server connection confirmed!
3. Checking PowerAdapter connectivity...
Process started
PowerAdapter connected, processing request to adapter...
Starting operation...
Sending oem writesecureflag 0
... (bootloader) HTC KEY CARD VERSION: 7
FAILPERMISSION DENY (GT_CONNECT_FAIL)
FAILED (remote: PERMISSION DENY (GT_CONNECT_FAIL))
finished. total time: 0.892s
htc_fastboot finished
Operation completed!
Releasing adapter.
Request completed