Lg g5 h830 20i cant unlock without root

Mode: Normal
Model: LGH830AT
Build version: Apr 22 201717:55:11Jan 05 201702:00:00LGH830AT
SW Version: MPSS.TH.2.0.c1.4-00047-M8996FAAAANAZM-1.93571.1
IMEI: 35672907015329-5
BlueTooth Address: 00:00:00:00:00:00
Phone Code:
Elapsed: 1 secs. --> (v9.58)

Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
Searching modem interface... found COM69
Reading data from phone... OK
IMEI: 356729070153295
Checking root rights... fail
Elapsed: 12 secs. --> (v9.58