Alcatel 5085C unlock

-------- 2019-02-14 18:23:20 ---------
SigmaKey 2.29.19b1 MTK: Direct unlock (Alcatel 5085C)
Removing firmware protection...OK
Baseband Processor:MT6738, HW Rev. B.00, SW Rev. 0.01
Testing external RAM...DRAM, 2 Gb
Detecting flash...eMMC, Flash size: 14.57 Gb
Phone model: TCL Alcatel 5085C
Android 7.0
Firmware: full_elsa6_na-user 7.0 NRD90M v4F6P-0 release-keys
Hardware IMEI: 014858000983457
Reading security block.........Please send
C:\Users\prime!\Documents\SigmaKey\temporary backup\0957250494\014858000983457_TCL Alcatel 5085C (0).skb
file to support@sigmakey.com
Failed