chimera dont read puk codes

hi team
receive s8 to unlock with chimera tool
get pin code but freeze code not get
how to solve my pb
The phone can be unplugged now.
Waiting for server response...
This operation costed 59 credits.
Freeze Code: 00000000
Network Lock: 58285357
Subset Lock: 00000000
SP Lock: 00000000
CP Lock: 00000000
Successfully finished.
Finished at local time: [02.02.19 18:56:10]
WorkID: 51930257
waiting for help