lost credits on j810y ,no code recieve .refound pliz

Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM3 Z3X BOX Serial Port
Software version: 34.8

Checking Login and Password... OK
Ballance: 35 crd.
You have 35 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J810Y
Android version: 8.0.0
PDA version: J810YDXU1ARL1
CSC version: J810YVFJ1ARL1
Phone version: J810YDXU1ARJ4
Product code: SM-J810YZKAVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58KC318V7B
IMEI: 359202090166793
HW version: MP 0.500
RF cal date: 2018.12.20
Chip name: SDM450
Modem board: SDM450
Security patch: 2018-10-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM4 detected
Reading data from phone... OK
Calculating... OK
Searching server...
Operation: Read Codes via Server
Selected model: SM-J810Y
Selected port: COM3 Z3X BOX Serial Port
Software version: 34.8

Checking Login and Password... OK
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 10 credits.Continue? No