lost credits z3x [Answered]

when releasing a J327t1 I did the process but I did not release it and I took 5 credits, I changed the software and it was done but I was charged again
Z3x

user zsc_ER0lJ57D

[ 19/02/2019 12:47:28 ] Operation: Unlock
[ 19/02/2019 12:47:28 ] Selected model: SM-J327T1
[ 19/02/2019 12:47:28 ] Software version: 34.11
[ 19/02/2019 12:47:28 ]
[ 19/02/2019 12:47:30 ] Checking Login and Password... OK
[ 19/02/2019 12:47:32 ] Ballance: 35 crd.
[ 19/02/2019 12:47:36 ] You have 35 credit(s) left. This operation takes 5 credits.Continue? Yes
[ 19/02/2019 12:47:37 ] Waiting ADB device... OK
[ 19/02/2019 12:47:38 ] Reading phone info...
[ 19/02/2019 12:47:39 ] Model: SM-J327T1
[ 19/02/2019 12:47:39 ] Android version: 7.0
[ 19/02/2019 12:47:39 ] PDA version: J327T1UVU3ARK4
[ 19/02/2019 12:47:40 ] CSC version: J327T1TMK3ARK4
[ 19/02/2019 12:47:40 ] Phone version: J327T1UVU3ARK4
[ 19/02/2019 12:47:40 ] Product code: SM-J327TZSATMK
[ 19/02/2019 12:47:40 ] CSC country code: USA
[ 19/02/2019 12:47:41 ] CSC sales code: TMK
[ 19/02/2019 12:47:41 ] Phone SN: R28K71FTQ7W
[ 19/02/2019 12:47:41 ] IMEI: 359479090741540
[ 19/02/2019 12:47:42 ] HW version: REV0.1
[ 19/02/2019 12:47:42 ] RF cal date: 20180718
[ 19/02/2019 12:47:42 ] Chip name: EXYNOS7570
[ 19/02/2019 12:47:42 ] Modem board: SHANNON305
[ 19/02/2019 12:47:43 ] Security patch: 2018-11-01
[ 19/02/2019 12:47:43 ] Boot Warranty bit: 0
[ 19/02/2019 12:47:43 ] SIM State: READY
[ 19/02/2019 12:47:50 ] Searching Samsung modem... detected COM124
[ 19/02/2019 12:47:55 ] Reading phone info...
[ 19/02/2019 12:47:57 ] Model: SM-J327T1
[ 19/02/2019 12:47:58 ] AP version: J327T1UVU3ARK4
[ 19/02/2019 12:47:58 ] CSC version: J327T1TMK3ARK4
[ 19/02/2019 12:47:58 ] CP version: J327T1UVU3ARK4
[ 19/02/2019 12:47:59 ] Product code: TMK
[ 19/02/2019 12:47:59 ] Phone SN: R28K71FTQ7W
[ 19/02/2019 12:47:59 ] IMEI: 359479090741540
[ 19/02/2019 12:48:00 ] Unique number: CQE005DF1C66AC4
[ 19/02/2019 12:48:00 ] Checking data... OK
[ 19/02/2019 12:48:00 ] Searching server... OK
[ 19/02/2019 12:48:03 ] Waiting for server answer... OK
[ 19/02/2019 12:48:05 ] Waiting ADB device... OK
[ 19/02/2019 12:48:06 ] Waiting for device to become ready... OK
[ 19/02/2019 12:48:08 ] Initialization zTool... OK
[ 19/02/2019 12:48:10 ] Running zTool, please wait... OK
[ 19/02/2019 12:48:20 ] Reading data from phone... OK
[ 19/02/2019 12:48:25 ] Rebooting phone... OK
[ 19/02/2019 12:48:39 ] Unlock done