Verizon XT1667 Unlock done with Sigmakey

SigmaKey 2.29.19b1 Qcom: Get unlock codes
USB Serial Port (COM113), Provider: FTDI, Driver ver.: 2.12.28.0, Date: 8/16/2017, FTDIBUS\COMPORT&VID_0403&PID_6001
Phone model: Moto E4 (Verizon)
Missing response from phone
Battery is more than 50 % .
Sim Card is removed .
Reset Modem aswel but no luck