problem g965u

I have 10 credits, but not did the job, can you return my 10 credits to user zsc_EiHZMD02

Checking Login and Password... OK
Ballance: 10 crd.
You have 10 credit(s) left. This operation takes 10 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G965U
Android version: 8.0.0
PDA version: G965USQS3BRJ6
CSC version: G965UOYN3BRJ6
Phone version: G965USQS3BRJ6
Product code: SM2G965UZPATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: R28K508T0CF
IMEI: 354644091692597
HW version: REV1.1
RF cal date: 2018.05.04
Chip name: SDM845
Modem board: SDM845
Security patch: 2018-11-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED
Searching Samsung diag port... detected COM58
Reading phone info... OK
Reading data from phone... error (0), skip
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM60 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found