XT1060 No service no signal

sorry its model number XT1068
hey! i received phones with no service fault
its getting SIM card and carrier correctly
but no signal bar ,no service , network search ERROR
phone have 6.0 firmware installed!
customer says i gave it for screen lock but shopkeeper removed the lock but no service

SigmaKey v.2.29.20 build 01
399398419 Sigma dongle 2.29, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Not activated
--------- 2019-03-16 17:10:15 ---------
SigmaKey 2.29.20b1 Qcom: Connect Motorola Android phone
Connecting...Not found
--------- 2019-03-16 17:10:36 ---------
SigmaKey 2.29.20b1 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Motorola ADB Interface
Version: Linux version 3.4.42-g0a0ded4 (hudsoncm@ilclbld86) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Mon Aug 22 14:30:22 CDT 2016
Phone model: motorola XT1068
Android 6.0; Firmware: MPB24.65-34-3; Date: Mon Aug 22 14:23:58 CDT 2016
Version: MPB24.65-34-3
Baseband Firmware: MSM8626BP_1032.3116.99.00B DFLT_FSG
Please ROOT the phone first!