g960u sprint fail

Using Version...1.0.0.0065
Selected Model GT-I5500
Selected Task SAMSUNG SPRINT UNLOCK

Searching ADB device Please wait..
Device Detected...
SELinux := Enforcing
model:= SM-G960U
Android Version:= 9
Description Version:= starqltesq-user 9 PPR1.180610.011 G960USQS3CSAG release-keys
Platform:= sdm845 [ qcom ] [ SDM845 ]
Baseband:= G960USQU3ARG2
VER:= G960USQS3CSAG/G960UOYN3CSAG/G960USQU3ARG2/G960USQS3CSAG
Carrier := SPR_USA
Knox Warranty := Void
Security Patch := 01-02-2019
ABI:= arm64-v8a SDK Ver:= 28
Simstatus:= CARD_IO_ERROR
ANDROID-ID = 43504b3658573398_00003F78CB
Device is not rooted
SAMSUNG ALL SPRINT UNLOCKING STARTED...
Checking Data...
Waiting for Loader...
Loader Ok...
Type 2a
dbg1...MjdfMjBfMjJfMzNfNzZfN0RfN0NfNzdfN0VfN0FfMzN fMzNfNzdfNzZfNjdfNjFfN0NfNzFfNTJfMTk=

!!! Fail !!!!

Restart Phone Manually if not done auto...
Total Time Take...00:00:19

what is the problem? im flash modem for unlock