J610g lost credits

Operation: Read Codes via Server
Selected model: SM-J610G
Selected port: COM3 Z3X BOX Serial Port
Software version: 35.2

Checking Login and Password... OK
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? No
Operation: Read Codes via Server
Selected model: SM-J610G
Selected port: COM3 Z3X BOX Serial Port
Software version: 35.2

Checking Login and Password... OK
Ballance: 25 crd.
You have 25 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J610G
Android version: 8.1.0
PDA version: J610GUBU1ARK6
CSC version: J610GVFJ1ARK6
Phone version: J610GUBU1ARK3
Product code: SM-J610GZRDVFJ
CSC country code: Fiji
CSC sales code: VFJ
Phone SN: R58M24VE35A
IMEI: 352464101986166
HW version: REV0.5A
RF cal date: 2019.02.28
Chip name: MSM8917
Modem board: MSM8917
Security patch: 2018-11-01
Boot Warranty bit: 0
SIM State: NETWORK_LOCKED,ABSENT
Rebooting phone... OK
Waiting ADB device... OK
Rebooting phone... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching Ramdump interface... COM4 detected
Reading data from phone... OK
Calculating... OK
Searching server... error
could not connect to server

Operation: Read Codes via Server
Selected model: SM-J610G
Selected port: COM3 Z3X BOX Serial Port
Software version: 35.2

Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 5 credits.Continue? No

LOGIN: zsc_aeOUoiHS