lost credits G530T

hi.
Lost credits and not unlock phone.
2 times and lost 16 credits.
Please help.

Checking Login and Password... OK
Ballance: 20 crd.
You have 20 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G530T
Android version: 5.1.1
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
Phone version: G530TUVS2AQE3
Product code: SM2G530TZAATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: R58H424AAQA
IMEI:
HW version: REV0.1
RF cal date: 2016.04.14
Chip name: MSM8916
Modem board: MSM8916
Security patch: 2017-05-01
Boot Warranty bit: 1
SIM State: ABSENT
Checking Super user right... true
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM369 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found

Operation: Unlock
Selected model: SM-G530T
Software version: 35.3

Checking Login and Password... OK
Ballance: 12 crd.
You have 12 credit(s) left. This operation takes 8 credits.Continue? Yes
ADB device not selected

Operation: Unlock
Selected model: SM-G530T
Software version: 35.3

Checking Login and Password... OK
Ballance: 12 crd.
You have 12 credit(s) left. This operation takes 8 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-G530T
Android version: 5.1.1
PDA version: G530TUVS2AQE3
CSC version: G530TTMB2AQE3
Phone version: G530TUVS2AQE3
Product code: SM2G530TZAATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: R58H424AAQA
IMEI:
HW version: REV0.1
RF cal date: 2016.04.14
Chip name: MSM8916
Modem board: MSM8916
Security patch: 2017-05-01
Boot Warranty bit: 1
SIM State: ABSENT
Checking Super user right... true
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Rebooting to upload... OK
Searching Ramdump interface... COM369 detected
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... timeout
Phone not found