2 time credits detected but still unlock error

Searching Samsung modem... detected COM188
Reading phone info...
Model: SM-J327T
AP version: J327TUVU3ARK4
CSC version: J327TTMB3ARK4
CP version: J327TUVU3ARK4
Product code: TMB
Phone SN: R38HB0JC75J
IMEI: 355604080004112
Unique number: CQ3001891ECBDC3
Reading IMEI... OK
IMEI: 355604080004112 (SIGN: UNKNOWN)
Done with Samsung Tool PRO v.36.2

user name: zsc_PtJp7Eah