5 credits deducted twice without Unlock

login: zsc_gCFTzpfy ( 5 Credits deducted) I had to cancel the operation because it got stuck at reading data from phone for 15 minutes.

Please look into these 2 logins and refund the credits after you check.

Checking Login and Password... OK
Ballance: 30 crd.
You have 30 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T1
Android version: 8.0.0
PDA version: J737T1UVS4ASB2
CSC version: J737T1TMK4ASB2
Phone version: J737TUVU4ASB1
Product code: SM2J737TZSATMB
CSC country code: USA
CSC sales code: TMK
Phone SN: RV8FC08QWSP
IMEI: 355865100757183
HW version: REV1.0
RF cal date: 20190211
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.10.0)
Retry 1...
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.10.0)
Retry 2...
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.)
Operation aborted


Second Login: zsc_fyvv4AGk ( 5 credits deducted)

Operation: Unlock
Selected model: SM-J737T
Software version: 36.1

Checking Login and Password... OK
Ballance: 8 crd.
You have 8 credit(s) left. This operation takes 5 credits.Continue? Yes
Waiting ADB device... OK
Reading phone info...
Model: SM-J737T
Android version: 8.0.0
PDA version: J737TUVS4ASB2
CSC version: J737TTMB4ASB2
Phone version: J737TUVS4ASB2
Product code: SM2J737TZSATMB
CSC country code: USA
CSC sales code: TMB
Phone SN: RV8FC08QWSP
IMEI: 355865100757183
HW version: REV1.0
RF cal date: 20190211
Chip name: EXYNOS7870
Modem board: SHANNON315
Security patch: 2019-02-01
Boot Warranty bit: 0
SIM State: ABSENT
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... OK
Searching server... OK
Checking server answer... OK
Executing... OK
Reading data from phone... OK
Calculating... OK
Searching server... OK
Waiting for server answer... OK
Waiting ADB device... OK
Waiting for device to become ready... OK
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone... error (4.10.0)
Retry 1...
Initialization zTool... OK
Running zTool, please wait... OK
Reading data from phone..