pls sigma team i need help after unlocked moto e5 verizon code read done but phone imei 0 and phone dont asked for code again
unlocked logs
--------- 2019-05-30 03:01:44 ---------
SigmaKey 2.32.01 Qcom: Direct unlock
Motorola QC Diag Port (COM1280), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00034-8937_GENNS_PACK-1
Date: Nov 26 2018 01:09:25, Nov 21 2018 05:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\HP\Documents\SigmaKey\security backup\0233158298\MPSS_JO_3_0_c11-00034-8937_GENNS_PACK-1.skb"
Reading unlock codes...Done
how to solve it pls?
unlocked logs
--------- 2019-05-30 03:01:44 ---------
SigmaKey 2.32.01 Qcom: Direct unlock
Motorola QC Diag Port (COM1280), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00034-8937_GENNS_PACK-1
Date: Nov 26 2018 01:09:25, Nov 21 2018 05:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\HP\Documents\SigmaKey\security backup\0233158298\MPSS_JO_3_0_c11-00034-8937_GENNS_PACK-1.skb"
Reading unlock codes...Done
how to solve it pls?