J610fn code puk problem

HI I HAVE J610FN UNLOCK AFTER READ CODE I GOT CODE PUK I COULDENT INSERT THE CODE PLEAS HELP

Chimera Mobile Phone Utility version: 21.12.1051 @ 2019-05-14
Printing phone history

Read Codes Online
5/14/2019
1:08:13
PM

Read codes started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J610FN
Sales Code: XEF
Country Code: France
Timezone: Africa/Algiers
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Tue Apr 23 20:04:11 KST 2019
PDA Version: J610FNXXU1BSDE [april 2019, revE]
Phone Version: J610FNXXU1BSDE [april 2019, revE]
CSC Version: J610FNOXM1BSDE [april 2019, revE]
Board Platform: MSM8937
Modem Platform: MSM8917
Serial Number: R58M373C87F
Imei: 355418105415231
Battery Status: 3.95V (65%)
Network Type: GSM
SIM Status: NETWORK_LOCKED,ABSENT
Multisim Config: DSDS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-04-01
Data Encryption State: encrypted
Preparing...
The phone will restart in upload mode, this is normal operation, do not worry!
Switching to upload mode. Be patient! Do NOT disconnect the phone!
Waiting for upload interface...
Waiting for upload interface. Be patient! Do NOT disconnect the phone!
Upload interface: SAMSUNG Mobile USB Modem (COM5)
Reading data...
Reading data is in progress. Be patient! Do NOT disconnect the phone!
Found new security. Be patient! Do NOT disconnect the phone!
Communicating with the server...
The phone can be unplugged now.
Waiting for server response...
This operation costed 109 credits.
Network Lock: 18070753
Subset Lock: 00000000
SP Lock: 00000000
CP Lock: 00000000
Successfully finished.
Finished at local time: [05.14.19 14:16:43]
WorkID: 59615848