please help

Chimera Mobile Phone Utility version: 21.12.1051 @ 2019-05-15
Printing phone history

Get Info
5/15/2019
11:06:58
AM

Repair IMEI
5/14/2019
11:53:08
AM

Repair started
Gathering phone info...
Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-J320F
Sales Code: XSG
Country Code: UAE
Timezone: Asia/Karachi
Android Version: 4.4.4 [KTU84P] [SDK 19]
Build Date: Thu May 28 19:13:12 KST 2015
PDA Version: J320FXXU2AOE5 [may 2015, rev5]
Phone Version: G530HXXU2AOE5 [may 2015, rev5]
CSC Version: G530HOJV1AOE1 [may 2015, rev1]
Product Code: SM-G800HZKAXSG
HIDSw Version: J320FXXU2AOE5/G530HOJV1AOE1/G530HXXU2AOE5/J320FXXU2AOE5
Board Platform: MSM8916
Modem Platform: MSM8216
Serial Number: R31F501H9NP
Imei: 353697060119399
Unique Number: C1600A8D38C6762
Connections: AT,MTP
Battery Status: 4.04V (69%)
Network Type: GSM
SIM Status: ABSENT
SIM2 Status: ABSENT
Knox Version: v30
Warranty Bit: 1
Data Encryption State: unencrypted
Processing...
Reading image #1
Storing image #1
Preparing image #1
Invalid image format.
Unable to repair IMEI.
Finished at local time: [05.15.19 16:09:26]
WorkID: 59707909