sigma box not connect to the server

SigmaKey v.2.32.01
50 Sigma dongle 2.32, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Disconnect SigmaKey/Box...OK
S-Card: 500398292 Sigma dongle, v 2.32
cannot connect to the server,
check internet connection or try later
Wrong or incomplete server reply received