Unable to unlock g965u sprint bit 4

tried using only modem from combination G965USQU4ASC1 also tried flashing full combination same result please help

Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G965U
Sales Code: SPR
Timezone: America/New_York
Android Version: 8.0.0 [R16NW] [SDK 26]
Build Date: Fri Mar 15 13:17:34 KST 2019
PDA Version: FA80_G965USQU4ASC1
Phone Version: G965USQU4ASC1 [march 2019, rev1]
Board Platform: SDM845
Modem Platform: SDM845
Serial Number: RF8K52WQMAB
Imei: 357633091370210
Battery Status: 4.26V (100%)
Network Type: CDMA
SIM Status: READY
Multisim Config: SS
Knox Version: v00
Warranty Bit: 0
Security Patch: 2018-01-01
Data Encryption State: unencrypted
Unlocking...
Checking modem.
Unable to unlock.
Finished at local time: [05.04.19 16:07:31]
WorkID: 58800545


Collecting information. Be patient! Do NOT disconnect the phone!
Model: SM-G965U
Sales Code: SPR
Country Code: USA
Timezone: America/New_York
Android Version: 9 [PPR1.180610.011] [SDK 28]
Build Date: Tue Mar 26 18:05:46 KST 2019
PDA Version: G965USQS4CSC8 [march 2019, rev8]
Phone Version: G965USQU4ASC1 [march 2019, rev1]
CSC Version: G965UOYN4CSC8 [march 2019, rev8]
Board Platform: SDM845
Modem Platform: SDM845
Serial Number: RF8K52WQMAB
Imei: 35763309137021
Battery Status: 4.33V (100%)
Network Type: CDMA
SIM Status: LOADED
Multisim Config: SS
Knox Version: v30
Warranty Bit: 0
Security Patch: 2019-04-01
Data Encryption State: encrypted
Unlocking...
Checking modem.
Unable to unlock.
Finished at local time: [05.04.19 15:42:46]
WorkID: 58798139